A favorite quote of mine is Richard Branson’s “Clients do not come first. Employees come first. If you take care of your employees, they will take care of the clients.”
Organizational performance is driven/resultant of the organization’s people. Leaders are the foundation for creating a committed followership and a high-performance work culture.
Do not over-complicate things! Focus on the qualities for each listed below and your organizational will achieve sustained competitive advantage and elevated performance.
Leadership:
collaborative and influence relationship/interaction between leaders and others who become followers stimulating changes and outcomes that reflect a shared purpose
- Self-awareness
- Visionary
- Integrity: honesty, trustworthiness, ethical behaviors
- People/organization centric
- Emotional intelligence
- Elicit high performance expectations
- Communicative: support innovation, risk taking, critical thinking, and intellectual curiosity
- Proactive
Followership:
organizational members affectively committed to follow directives and support a leader to maximize organizational performance
- Trust: psychological safety
- Autonomy for self determination/ownership
- Empowered to take risks/critical thinking
Culture:
embedded norms for behavior and performance
- Shared vision: reduced uncertainty/complexity
- Aligned with organizational values
- Power decentralized: self enforced accountability/ autonomy for decision-making
- Organizational Learning: Double Loop Learning
- Systems thinking: holistic focus on interrelationship/dependence of organization components
- Agility and adaptability
Soteria Alliance implements a simple systematic approach to develop leaders, build followership, and embed high-performance work cultures.
Your organization attains sustained competitive advantage!
